Frequently Asked Questions
Find answers to common questions about our products and services.
We offer a 14-day return policy on all unused items in their original packaging. Please view the returns page for more information.
Curb side and white-glove shipping options typically take up to 10 business days.
We currently only ship to Germany, however we plan to expand to other EU countries in the near future.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.
We accept all major credit cards, PayPal, Apple Pay, Google Pay and Klarna for your convenience.