Factory-direct sourcing
Every Wellis unit is shipped factory-sealed directly from the Wellis plant in Hungary. No parallel imports, no grey market, no refurbished units — only brand-new, current-generation 2025 models.
TwoRelax is the authorised Wellis retailer for Germany and Austria. Every Wellis hot tub and swim spa we ship is a genuine factory-sealed unit sourced directly from Wellis Hungary, with the full manufacturer warranty handled inside the EU. Free delivery, Klarna financing, WhatsApp support in German and English — and a 14-day right of withdrawal on every order.
Buying a Wellis hot tub or swim spa is a €10,000-€50,000 decision. You want to know the product is genuine, the warranty is real, the delivery is handled, and the support is in your language. Here's what you get with TwoRelax.
Every Wellis unit is shipped factory-sealed directly from the Wellis plant in Hungary. No parallel imports, no grey market, no refurbished units — only brand-new, current-generation 2025 models.
Up to 10 years on the acrylic shell, 3 years on frame and plumbing, 2 years on electronics and pumps. Every claim is handled within the EU — no transatlantic shipping delays, no customs nightmares. Genuine Wellis spare parts ship from Hungary in 2-5 working days.
Free standard (curbside) delivery to every postal code in Germany and Austria. Fully insured, palletised, trackable. Optional white-glove crane placement available for locations that need it (€600).
Pre-sales consultation, order tracking, post-sale support — all in German or English via WhatsApp, email, or phone. Real humans, EU time zones, fast responses.
Spread the cost over 3, 6, 12, 24, or 36 months. 0% APR available on selected plans — approval in seconds during checkout. Full flexibility with standard Klarna terms.
Statutory 14-day right of withdrawal on every order. Two-year EU consumer warranty runs concurrently with the Wellis factory warranty. You're protected by both EU consumer law and Wellis's own warranty terms.
TwoRelax delivers Wellis hot tubs and swim spas to all 16 German federal states (Bundesländer) and all 9 Austrian states (Bundesländer). Delivery is free on every order, regardless of distance.
Baden-Württemberg · Bavaria · Berlin · Brandenburg · Bremen · Hamburg · Hesse · Mecklenburg-Vorpommern · Lower Saxony · North Rhine-Westphalia · Rhineland-Palatinate · Saarland · Saxony · Saxony-Anhalt · Schleswig-Holstein · Thuringia
Vienna · Lower Austria · Upper Austria · Styria · Tyrol · Carinthia · Salzburg · Vorarlberg · Burgenland
Standard: curbside delivery, palletised, fully insured (free). White-glove: crane placement for difficult-access properties (€600). International (EU): quote on request for neighbouring EU countries.
The full Wellis outdoor hot tub range — 23 models across PeakLife (flagship), CityLife (mid-range), and ClassicLine (entry). Prices €5,429 to €29,299.
Complete StreamLife swim spa range — 10 models from Elba (4.5m) to Rio Grande (6m), with W-Flow, RiverJet, or Grand Prix counter-current systems. Prices €17,999 to €46,899.
Browse every Wellis hot tub in stock with live pricing, specifications, and same-day order processing.
Browse every Wellis swim spa — Elba, Danube, Amazonas, Beach Club, and Rio Grande — with filters for length, swim system, and price.
Company background, manufacturing standards, certifications (TÜV, CE), and why Wellis is Europe's leading hot tub manufacturer since 2003.
Factory-original filters, covers, heat pumps (Smart-In Step 3kW), steps, and chemistry — all shipped from Wellis Hungary.
Yes. TwoRelax is an authorised Wellis retailer serving Germany and Austria. Every Wellis hot tub and swim spa we sell is sourced directly from the Wellis factory in Hungary — factory-sealed, with the complete Wellis manufacturer warranty handled within the EU.
Yes. Every unit is a brand-new, factory-sealed Wellis product shipped from Wellis Hungary. We do not sell refurbished, grey-market, or parallel-imported units. The full Wellis factory warranty (up to 10 years on the acrylic shell, 3 years on frame and plumbing, 2 years on electronics and pumps) is honoured on every sale.
TwoRelax is an EU-registered operation serving the German and Austrian markets exclusively. All logistics, customer support, and warranty handling is EU-based — no transatlantic shipping, no long wait times for spare parts.
Yes. We deliver to every postal code in Germany and Austria — free of charge on every hot tub and swim spa. Standard delivery is curbside (palletised, fully insured). Optional white-glove crane placement is available from €600 for locations that cannot accept a standard delivery.
Standard delivery is typically 2-6 weeks from order confirmation, depending on the specific model, configuration, and current stock at the Wellis factory. We provide accurate lead times at the time of order and track every shipment end-to-end.
TwoRelax operates primarily online to keep prices competitive, but we provide extensive product support before purchase — detailed video walkthroughs, high-resolution photography, full specification sheets from the official Wellis 2025 catalogue, and personalised WhatsApp consultation in German and English. We also offer a 14-day right of withdrawal on every order.
We accept all major credit and debit cards, bank transfer, PayPal, and Klarna financing (with 0% APR plans available on selected models). Klarna also offers split-payment options without interest for qualifying buyers.
Every Wellis hot tub arrives with complete installation instructions in German and English. Plug & Play models (Wellis Mars, Callisto, Castor) run on a standard 16A domestic socket — no electrician needed. Larger PeakLife, CityLife, and ClassicLine models require a 230V or 400V hardwired connection by a qualified electrician. Swim spas typically require a 32-50A hardwired connection.
All genuine Wellis spare parts ship directly from the Hungarian factory, typically within 2-5 working days across the EU via TwoRelax. This includes filters (MicroPlus, Superfine), covers, thermal covers, jets, and electronic components. Warranty service is handled EU-internally — no need to ship units outside Europe.
Yes. Every sale is covered by a 14-day right of withdrawal (Widerrufsrecht) under standard EU consumer protection. You can return an unopened, unused unit within 14 days of receipt. Wellis factory warranty runs concurrently with your statutory 2-year EU consumer warranty.
Before a €10,000-€50,000 decision, see our honest buyer's guide: what to evaluate, what to ask, energy costs, warranty in practice, brand facts. Wellis Reviews & Experience →
Want to know more about TwoRelax? About TwoRelax — authorised Wellis online dealer for the EU · business details, what happens when you order, where to find Wellis reviews, FAQ.