Wellis Pillar freestanding basin Basin | TwoRelax

Yes — TwoRelax is a directly-authorised Wellis dealer for Germany and Austria. Every product ships factory-sealed from Wellis Hungary — no resellers, no grey imports. The full Wellis manufacturer warranty applies.

10 working days if the item is in stock at the European warehouse. 30 working days if not. We confirm the actual lead time within 24 hours of your order. Curbside delivery is free in Germany and Austria.

Wellis manufacturer warranty applies to all components. Length depends on product category — typically 2-5 years on structure, motors and electronic parts. The full warranty document is available on request.

Most Wellis sanitary ware items (faucets, basins, accessories) ship with comprehensive installation guides and can be fitted by a competent DIYer. For whirlpool baths, freestanding tubs and shower cabins involving plumbing and electrical work, we strongly recommend a qualified plumber/electrician.

Yes — Wellis manufactures every product in Hungary and holds spare parts within the European distribution network. No transatlantic shipping for replacement components. Contact TwoRelax for any post-purchase support.

Yes — Wellis designs faucets, basins, baths, showers and accessories in coordinated collections (Diablo, Mamba, Rundo, Aurum, Comino, Cosmo, Asti, Bellini). Mixing within a collection guarantees visual consistency across your full bathroom.

Yes — Klarna installments are available at checkout for orders above €299. Choose between 3, 6, 12, 24 or 36-month plans. No hidden fees; the financing terms are shown before you confirm payment.

The Wellis catalog is online-only via TwoRelax for Germany and Austria. For technical questions or detailed specifications, message us on WhatsApp — we respond same-day, usually within minutes during business hours.