Wellis Buckle kit (4 pcs) with number combination lock

Yes — TwoRelax is a directly-authorised Wellis dealer for Germany and Austria. Every product ships factory-sealed from Wellis Hungary — no resellers, no grey imports.

Most accessories use universal mounting standards or fit standard spa dimensions. Heat pumps, vacuum cleaners, and water analysers work with most modern hot tubs. Cover lifters and steps may require Wellis-specific cabinets — check the product page or contact us with your spa model.

Items in stock typically ship within 1 to 4 weeks as standard courier or pallet delivery. Larger items like heat pumps may take 1 to 4 weeks if not in stock. Free curb-side delivery in Germany and Austria.

TwoRelax coordinates directly with the Wellis manufacturer team for warranty service and parts. Most accessories carry a 2-year manufacturer warranty.

Yes. Wellis manufactures and stocks spare parts within the European distribution network. No transatlantic shipping for replacement parts.

Most accessories install with basic DIY tools (cover lifters, steps, railings, vacuum cleaners). Heat pumps and electrical accessories require a qualified electrician for safe installation. Hardwired connections always require a licensed professional.

Yes. Unused items in original packaging can be returned within 14 days of delivery. Custom or made-to-order items are non-returnable. Return shipping is the buyer's responsibility unless the item was defective or shipped in error.

Wellis Magyarország Zrt. — Europe's largest hot tub manufacturer, based in Hungary since 2003 with over 1,000 points of sale worldwide.

Standard delivery covers Germany and Austria. For Switzerland and other EU countries, contact us for a delivery quote — we ship throughout the EU.

Each product page lists compatibility. If you're unsure, send us your Wellis model name (e.g., Mars, Manhattan, Iceland) and we'll confirm fit before purchase.