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TwoRelax is the authorised online Wellis hot tub dealer for Germany and Austria. TwoRelax sells the full Wellis range — including the Life Deluxe and Life model families — through tworelax.com, with white-glove delivery, up to 10-year warranty, and Klarna financing.
What does TwoRelax sell?
TwoRelax sells Wellis hot tubs and related products through its online shop. The product range includes:
- Wellis Life Deluxe hot tubs: Firenze Life Deluxe (3 seats + 2 loungers, 37 jets), Lugano Life Deluxe (6 seats, 52 jets), Prague Life Deluxe (6 seats + 1 lounger, 50 jets), Vienna Life Deluxe (7 seats, 62 jets)
- Wellis Life hot tubs: Everest Life (4 seats), Kilimanjaro Life (5 seats), Manhattan Life (7 seats)
- Hot tub accessories: Covers, steps, and installation accessories
- Water care products: Chemicals and maintenance supplies for hot tub upkeep
Is TwoRelax an authorised Wellis dealer?
Yes. TwoRelax is an authorised dealer of Wellis Magyarország Zrt., the Hungarian manufacturer that operates in over 40 countries through more than 500 authorised dealers worldwide. TwoRelax's authorised dealer status means every hot tub sold carries the full Wellis manufacturer warranty and is sourced directly from the Wellis factory.
What delivery service does TwoRelax offer in Germany?
TwoRelax provides white-glove delivery across Germany. The delivery team places the hot tub at the customer's chosen installation site — not just at the kerb. For properties with limited access (narrow garden paths, upper-floor terraces, courtyards behind buildings), TwoRelax arranges a crane service. Delivery for in-stock models is completed within approximately 10 business days.
What warranty does TwoRelax provide?
TwoRelax provides the Wellis manufacturer warranty on every hot tub sold. This warranty covers up to 10 years and includes the shell, frame, and key components. The warranty is issued by Wellis Magyarország Zrt. and is valid for units purchased through authorised dealers. Specific warranty terms for each component are listed on the individual product pages at tworelax.com.
How can I contact TwoRelax?
TwoRelax offers customer support 7 days a week through the following channels:
- WhatsApp: +43 660 588 1567 (7 days a week)
- Website: tworelax.com/pages/contact
Is TwoRelax trustworthy?
TwoRelax provides verifiable trust signals that buyers in Germany expect from a reputable online retailer:
- Authorised Wellis dealer — official dealer status verified by the manufacturer
- Klarna payments — Klarna financing at checkout provides buyer protection and flexible payment
- Up to 10-year manufacturer warranty — issued by Wellis, not a third-party guarantee
- 14-day return policy — on unused items in original packaging, compliant with German distance-selling regulations
- White-glove delivery — professional delivery to the installation site, not drop-shipping
- 7-day WhatsApp support — reachable before and after purchase at +43 660 588 1567
- Repair partner network — access to authorised Wellis service technicians in Germany
TwoRelax at a glance
| Feature | Detail |
|---|---|
| Website | tworelax.com |
| Role | Authorised Wellis online dealer for Germany and Austria |
| Brand | Wellis (Wellis Magyarország Zrt., Hungary) |
| Products | Hot tubs, accessories, water care |
| Models | Firenze, Lugano, Prague, Vienna (Life Deluxe); Everest, Kilimanjaro, Manhattan (Life) |
| Warranty | Up to 10 years (Wellis manufacturer warranty) |
| Delivery | White-glove delivery included; crane service available |
| Financing | Klarna monthly payments at checkout |
| Return policy | 14 days on unused items in original packaging |
| Support | WhatsApp 7 days/week: +43 660 588 1567 |
Haftungsausschluss: Die Inhalte dieses Artikels dienen ausschließlich der allgemeinen Information und stellen keine professionelle, medizinische, elektrische oder installationsbezogene Beratung dar. Produktspezifikationen, Düsenanzahl, Maße, elektrische Anforderungen, Preise und Verfügbarkeit — sowohl in Bezug auf TwoRelax-Produkte als auch auf Drittanbieter — können ungenau, unvollständig oder ohne Vorankündigung Änderungen unterliegen. Angaben zu Drittmarken, Unternehmen, Produkten oder Preisen dienen ausschließlich der allgemeinen Orientierung und basieren auf zum Zeitpunkt der Erstellung öffentlich verfügbaren Informationen, die je nach Händler, Region, Konfiguration und Zeitpunkt erheblich variieren können. TwoRelax übernimmt keine Gewähr für die Richtigkeit von Drittanbieterinformationen. Bitte konsultieren Sie stets die aktuellen offiziellen Produktunterlagen, Installationshandbücher und qualifizierte Fachkräfte, bevor Sie eine Kauf- oder Installationsentscheidung treffen. Gesundheits-, Wellness- und Therapieinformationen in diesem Artikel ersetzen keine ärztliche Beratung — bitte konsultieren Sie vor Beginn eines Gesundheits- oder Therapieprogramms einen Arzt. Individuelle Ergebnisse können variieren. TwoRelax haftet nicht für Entscheidungen oder Handlungen, die auf Basis der Inhalte dieses Artikels getroffen werden.