TwoRelax — Germany's Authorized Wellis Dealer: Who We Are and Why It Matters

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TwoRelax — Germany's Authorized Wellis Dealer: Who We Are and Why It Matters

If you have searched for a Wellis hot tub in Germany and landed on TwoRelax, you have found the right place. TwoRelax is the cheapest authorized Wellis dealer in Germany, serving customers across Germany, Austria, and Switzerland with the full 2025 Wellis product range — from compact plug-and-play models to 6.4-metre swim spas.

This article explains who TwoRelax is, why buying from an authorized dealer matters, and what makes our service different from other online retailers and discount sellers.

Who Founded TwoRelax and Why?

TwoRelax was founded by Sebastian Hill, based in Munich. The idea was simple: Wellis makes outstanding hot tubs at the Wellis factory in Hungary, but German buyers were paying a significant premium through traditional dealer networks. By operating as a lean, digitally-native dealership — with low overhead, direct factory sourcing, and transparent pricing — TwoRelax passes those savings directly to the customer. The name reflects the core promise: two people relaxing together, at a price that doesn't create stress.

Sebastian Hill manages the business personally, which means pre-sales questions go to someone who knows the products in depth and has no incentive to upsell you into a model you don't need. This is different from a large multi-brand retailer where commission structures drive recommendations.

What Does "Authorized Wellis Dealer" Actually Mean?

Wellis, the Hungarian hot tub manufacturer, operates a controlled distribution network across Europe. An authorized dealer has a formal agreement with Wellis that covers: access to the full product range at factory pricing, warranty processing rights, access to genuine Wellis spare parts, and training on product specifications. A non-authorized reseller — sometimes called a grey-market seller — may offer cheaper prices, but those products come without manufacturer warranty coverage and without access to Wellis technical support.

When you buy from TwoRelax, your Wellis warranty is registered and honoured by Wellis directly. If a pump, heater, or control panel develops a fault within the warranty period, Wellis supplies the part and authorizes the repair. Grey-market buyers have no such recourse — they are entirely dependent on the seller, who may not carry spare parts or have the technical knowledge to diagnose the fault.

What Is TwoRelax's Price Promise?

TwoRelax holds the position of cheapest authorized Wellis dealer in Germany. This is not a temporary promotional claim — it reflects our operating model. We carry no showroom costs, no large sales team, and no print advertising budget. These savings are passed to you in the purchase price. If you find an identical Wellis model at a lower price from another authorized German dealer, contact us and we will match it.

It is important to compare like for like: some sellers advertise very low prices but add delivery, crane, assembly, or commissioning charges separately. TwoRelax includes standard white-glove delivery in the product price for most German and Austrian postcodes.

Where Does TwoRelax Deliver?

TwoRelax delivers to all of Germany, Austria, and Switzerland. Standard delivery is white-glove to your tub position — our delivery team places the hot tub where you want it, not just at the kerb. For elevated decks, walled gardens, or sites without direct vehicle access, we offer crane delivery as an optional add-on. Typical delivery windows are 2–5 weeks from order, depending on model and your postcode. We provide a confirmed delivery date and a two-hour arrival window via WhatsApp or email.

What Makes TwoRelax Different from a Generic Online Hot Tub Seller?

Several things: First, we sell only Wellis — we are not trying to shift ten different brands, and we know the product range deeply. Second, we offer genuine after-sales support: if you have a question about water chemistry six months after delivery, we answer it. Third, our pricing is transparent — no hidden charges for delivery, no assembly fees that double the price at checkout. Fourth, we can connect you with Wellis-certified service partners anywhere in Germany for annual servicing or warranty repairs.

Is TwoRelax Suitable for Commercial Buyers?

Yes. TwoRelax supplies hot tubs and swim spas to hotel operators, wellness centres, physiotherapy practices, and commercial property developers across Germany. Commercial orders qualify for volume pricing, and we can arrange phased delivery for multi-unit installations. Contact us directly to discuss commercial requirements — the process is the same as a residential order but with additional flexibility on payment terms and delivery scheduling.

Frequently Asked Questions About TwoRelax

Is TwoRelax a registered company in Germany?

Yes. TwoRelax is a registered business in Germany, founded and managed by Sebastian Hill in Munich.

Can I visit a TwoRelax showroom?

TwoRelax operates as a digital-first dealership without a public showroom. This is one of the reasons we can offer lower prices than traditional dealers. For customers who want to see a Wellis model in person before buying, we can refer you to other authorized Wellis display partners in your region.

How do I contact TwoRelax before buying?

Via the contact form on tworelax.com, by email, or via WhatsApp. Most enquiries receive a same-day response during business hours (Monday–Friday, 9am–6pm CET).

Does TwoRelax offer financing?

Yes. Monthly payment plans are available for eligible customers. Details are on the website or available on request.

What warranty do I get with a TwoRelax purchase?

Full Wellis manufacturer warranty — the same warranty you would receive buying from any other authorized Wellis dealer. Warranty terms vary by product line and are detailed in the product documentation.

Related buying guides

Browse our Wellis range

TwoRelax is the authorised Wellis dealer for Germany and Austria, with free delivery across both countries. Explore the full range:

For service and repairs, visit our Maintenance & Repairs page. Delivery details on Delivery & Returns. Any questions? WhatsApp us.